shahid@resume:~
$ whoami
Shahid Singh
Systems Developer · Automation Engineer · Full-Stack & Embedded Developer
$ ~/profile cat profile.txt
$ ~/profile echo "$CONTACT"
email: sudobreakstuff1zn@gmail.com
github: github.com/sudobreakstuff
location: Newcastle, South Africa
~ "The only way to do great work is to love what you do. If you haven't found it yet, keep looking. Don't settle." — Steve Jobs
$ ~/profile ./benchmark
0
Years IT
0
Workflows Built
0
Projects Shipped
0
Certifications
$
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Profile

I build systems that make other systems work better. At Jenny Internet, I design and develop internal software — ticket automation workflows, Chrome extensions for support agents, file management tools — that keep support teams running efficiently.

I build things because of problems. Screenshots are a pain? I build an extension. A bakery can't afford a POS? I build SpiceDesk and open-source it. Macro keyboards cost too much? I design my own and sell it for R1,099.

Every project starts with "this shouldn't be this hard" and ends with code anyone can use. Open source isn't a license — it's a philosophy. Why paywall a tool that solves a real problem?

If it's repetitive, I automate it. If it doesn't exist yet, I build it.

~

Experience

Systems Developer — Jenny Internet

03/2026 – Present
Full-time · Newcastle
  • Built 20+ production DFE ticket workflow templates for Wireless Support, Customer Callout AI, Equipment Orders, Overtime, Vehicle Management, Expenses, Site Rental, and Admin requests.
  • Designed guided troubleshooting flows, Quick Navigate ticket navigation, pre-escalation checklists, customer-in-pain detection, and cross-ticket automation pipelines.
  • Integrated Rocket.Chat alerting across Support, Operations, and Admin departments.
  • Built internal wiki documentation, beginner guides, and wireless troubleshooting playbooks.

IT Support Agent — Jenny Internet

05/2025 – 02/2026
Full-time · Newcastle
  • Provided technical support for residential and business clients, troubleshooting connectivity issues.
  • Configured and managed MikroTik and various routers; performed port forwarding, speed tests, and signal analysis.
  • Guided customers through network setups, ensuring reliable, high-performance internet services.

Junior Technician — Khuphula Solutions

03/2023 – 05/2025
Part-time · Newcastle
  • Promoted to Junior Technician after completing CompTIA A+ certification.
  • Installed server cabinets, biometrics, CCTV, VoIP, and networks for major clients: Ackermans, Pick n Pay Clothing, Builders Warehouse, Hungry Lion, Game Stores, and others.
  • Handled cabling, hardware repairs, and provided IT services across multiple companies.

Technical Learner — National Computer College

11/2022 – 05/2025
Part-time · Newcastle
  • Designed and implemented a 20-PC network from scratch, including server rack, cabling, and workstation configuration.
  • Set up a secure Dell file server with switch and firewall for the college IT lab.
  • Lectured CompTIA A+ students online and managed network infrastructure.

Learner — Arcelor Mittal

03/2023 – 02/2024
Full-time · Newcastle
  • Completed a learnership at ArcelorMittal South Africa, gaining steel manufacturing knowledge.
  • Worked in Billet Mill control rooms with hands-on operational experience.
  • Awarded Level 2 Junior Metallurgy Certificate in 11 months.
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Skills

$ ./benchmark --skills
workflow
95%
networking
88%
frontend
80%
backend
75%
mobile
70%
embedded
65%

Workflow & Automation

Expert
HeimdallSendActionsDFERocket.ChatJSONAutomation Pipelines

Frontend & Extensions

Advanced
ReactTypeScriptManifest V3ViteHTML/CSSJavaScriptTesseract OCR

Mobile & Desktop

Intermediate
FlutterDartRiverpodSQLiteSupabaseDrift

Embedded & Hardware

Intermediate
ESP32ArduinoC++BLE HIDLVGL3D Printing

Networking & Security

Advanced
MikroTikTCP/IPFirewallsCCTVVoIPCabling

Backend & AI

Intermediate
PythonFastAPIOllamaDockerLinuxGit
Problem-solvingTeamworkSelf-directedAdaptability
+

Certifications

CompTIA A+Completed
CompTIA Network+Completed
Cybersecurity DiplomaAlison — Online
Ethical HackingAlison — Online
cPanel Interface CourseWeb Hosting — Online
Cisco Network SecurityCisco — Online
Cisco IT HelpdeskCisco — Online
QuickBooks Certified UserIntuit — Online
Microsoft Office SpecialistMicrosoft — Online
Website DevelopmentHTML, CSS, JS, WordPress
Level 2 Junior MetallurgyArcelorMittal
*

Education

HS

Newcastle High School

Matric — Bachelor's Pass · 2018 – 2022
  • Bachelor's Pass with University Entrance
  • Mathematics, Physical Science, English
NC

National Computer College

IT Engineering (Completed) · 2022 – 2025
  • CompTIA A+ (Certified)
  • CompTIA Network+ (Certified)
  • CompTIA Security+ (Curriculum)
  • CompTIA Cloud+ (Curriculum)
  • Cybersecurity
  • Web & Software Development
  • Microsoft Office Specialist
  • QuickBooks Certified User
  • Internet Core Computing
BC

Boston City Campus

Systems Development (In Progress) · 2025 – Present
  • Systems Development & Analysis
  • Information Systems Management
  • Database Design & Implementation
  • Software Engineering Principles
$

Projects

AxiomStrat

PythonPySide6MetaTrader 5Replay-VerifiedWeb Sync

Commercial algorithmic trading platform for MetaTrader 5. Build strategies visually, prove them with replay-verified backtests and Monte Carlo, deploy live with risk guardrails, then monitor and control from your browser via Web Sync.

SourceDemo

SudoDeck

C++ESP32BLEArduinoPythonLVGL

Wireless Bluetooth macro keyboard — open-source Stream Deck competitor. ESP32+ILI9341 touchscreen, BLE HID, multi-page grid, 30 buttons/page, app launcher, live widgets, Web Serial config. Sold assembled in South Africa for R1,099.

SourceDemo

SpiceDesk

FlutterDartSupabaseRiverpod

Open-source business management suite for bakeries, delis, and food shops. POS, inventory, CRM, expenses, quotes, reports, invoice PDFs, WhatsApp sharing. Cross-platform (Linux, Windows, Android). MIT licensed.

Source

NexCampus

PythonJavaScriptOCROllama

Offline educational suite — 249MB with study tools, code lab (Python/JS/Bash), text tools, 262k-word dictionary, interactive periodic table, solar system, OCR, and 9 themes. Works with zero internet.

SourceDemo

Family Tree App

FlutterDartSQLiteRiverpod

Interactive offline family tree builder. Multiple family books, pan/zoom tree view, person profiles, photos, relationships, timeline view, statistics. Cross-platform: Windows, Android, Linux.

Source

Agent Robin 007

HTMLCSSJSCanvasWeb Audio

James Bond-themed Father's Day game. Animated mission briefing, 3-round shooting gallery, score tracking, Bond quotes, downloadable commendation card, confetti, Aston Martin finale.

SourceDemo

RFID Card Reader

PythonCursesProxmark3TUI

Terminal-based EM410x RFID card reader/writer. Animated TUI with pulsing borders, session logging, CSV export, hex-ID writing/cloning, auto-incrementing ID generator. Drives Proxmark3 hardware.

Source

CYD Chrome Controller

C++PythonESP32ydotool

Physical touch interface for browser/media control. ESP32 + touchscreen with 9 touch zones mapped to media shortcuts. Sends keystrokes via ydotool on Wayland. Configurable JSON layout.

Source

CYD Firmware / Daemon

Arduino C++PythonLVGLWiFiUDP

ESP32 cyberdeck firmware with on-screen keyboard and touchpad. Sends keystrokes/mouse events over serial and WiFi UDP. Includes R36S daemon for uinput injection and gamepad-to-keyboard bridge.

Source

SudoOS

Linux KernelARM64CBash

Custom Linux kernel build for R36S handheld (ARM64). Automated cross-compilation script, custom kernel config, branded boot logo, initramfs rebuild, and uInitrd creation.

Source

For Akiva, With Love

HTMLCSSJSCanvasWeb Audio

Interactive web garden — plant seeds into flowers representing 9 years of memories. Aurora sky, fireflies, moonlit scene, ambient flute music, and a finale animation.

SourceDemo
@

References

Parash Hariparsadh

Support Manager · Jenny Internet
062 545 0910

Juan Kahts

Systems Development Manager · Jenny Internet
084 766 3381
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